Interesting stuff about empathy – an essential requirement for a MOOC. What I can’t help noticing is that this is essentially the social construction of reality. In other words, people cannot help engaging in this process of empathy because it is how they construct the world and their reality. What is at issue is the extent to which they do this and I think the notion here is that empathy is constructing the world in a nice friendly way. After all, you can presumably construct it in a pathological way. Worthy stuff and the interesting question would be how do you create a digital literacy based on empathy?